DME back to normal mode,
You used incompatible DME and you were trying to read ISN with a faulty USB connection.
It was possible to return it back to normal mode if you chose a correct DME.If your USB connection was OK, you would not meet such an issue.
You must fix your USB ASAP. To reinstall the software will not help, you have a problem in one of the following:
- Your laptop
- Your USB cable
- Your WVCI USB connector