I'm dealing with a 2014 BMW I3 - All Keys Lost. When trying to downgrade the BDC and option 3, I get the SO-8 clip error. I contacted support and they're telling me I should get a 13.5v 3a adapter instead of using the 14v 3a adapter that comes with the autohex. I tried that and I still get a SO-8 clip adapter error. Extremely annoying here and I have been trying for days. Any solutions? I can't make a forum post because it's flagged as spam?