Hi Guys,
First of all thank you for fast reply,
I want to clarify few things that I see were misunderstood.
1) I did not intent this thread to be somehow turned into Microtronik critic discussion, I wanted more clarification about product and pricing.
2) No one is questioning Microtronik Support quality, which is (by my information ) the best among competitors. We appreciate it, although we are paying money for it too.
I also appreciate your help activating my HW3 when I was in tough situation that resolved it.
Although, let me remind you that at that point, before initially sending me HW4, my existing HW3 was disabled without my confirmation, which caused all the problem.
In no means I was going to go back to those topics, again I enjoy Microtronik support and I'm thankful for it.
3) I really would enjoy having this forum closed with more info here. Temskys posts are always funny.
4) Little Wiki would be very, very helpful. for example I need to do F10 6HP now for first time, and I'm having really hard time finding instructions, what I need whatnot.
Of course I can ask support, but because of time difference it would take lots of time to get reply, plus, in this case I would just read Wiki and that would be it, I would bother support just for problems, not for instructions.
5) Now, regarding chinese tools. In no means I compared them to AH2, you can not find it in my post. What I wrote was explaining toughness of business because of Chinese tools. Every left and right guys are buying them for $500 and taking big part of our jobs with super cheap prices.
6) As long as we are all here, I will write it, please consider adding decrypting CAS4+ dump with key. Cas4 editor in general would be great idea.
We have cases when we need it and we have to bother our friends with VVDI2.
7) And finally, personally I would rather pay money for functionality than having them for free, In case if it would drive Microtronik to be more innovative.
Once again, thank you for your support, this topic was not meant to be confronting, was just asking for more details about what is going on, as we paid money for hw4 and we did not get functionality and now we see new tool which we again need to buy.
Technical problems arised makes perfect sense to us and only thing left is the price that will be offered to hw4 owners.
have a great day.