Need help trying to update the autohex II · Microtronik Autohex II and Hexprog forum

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dizzylish
60.4% (Friendly)
Newbie Topic Starter

2020-10-26T17:57:48Z

I just paid to update my autohex. I have not used it in a while. I reinstalled the autohex download. When I plug it in this is what it says. Update failed. INTERNET: UNDEFINED ERROR. I have tried several computers and same thing. My internet connection is good also. Any ideas?

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mbenztech
76.8% (Friendly)
Member

2020-10-27T02:37:38Z

Contact support.

Autohex_II_BMW
100% (Exalted)
Advanced Member

2020-10-27T06:04:54Z

Originally Posted by: dizzylish

I just paid to update my autohex. I have not used it in a while. I reinstalled the autohex download. When I plug it in this is what it says. Update failed. INTERNET: UNDEFINED ERROR. I have tried several computers and same thing. My internet connection is good also. Any ideas?

please contact support via skype/WhatsApp /live they can check via TeamViewer for you

dizzylish
60.4% (Friendly)
Newbie Topic Starter

2020-10-27T15:09:45Z

They did come on with team viewer, I think the problem is I have an older version of the autohexII Its about 4-5 years old. They said they would get back to me through email. Just hope it is soon because I have cars here that need programming.