Please program key from key learning option 3 if you have working key for encrypted cas. Software will ask for cas firmware to do if required and program key and then restore cas from cas firmware. if it is all keys lost probably need dme isn , so read dme isn and program key from key learning option 4.
This is the normal procedure to program keys for the e series. also need hexprog to connect to pc one extra usb cable to pc and key need to prepare on that coil for blank keys.
Thankyou for responding.
But to clarify, i have already made E series keys using option 3. I figured it out as i went along by trial and error. I was prepared to do this because these were my vehicles. I dont want to do this with my customers cars.
As i stated, What about instructions for other models/CAS versions/FEM/BDC/different software variants/OBD vs using hextag etc etc etc.
Why should i have to figure it out on my own?
I paid $7000.00 for a powerful tool that has no user manual!
The tech support you guys offer is awesome and i appreciate it very much.
But, tech support wouldn't be needed if instructions were provided (like they are with every other scan tool/device i have ever purchased).
I just want to get on with using the tool to help my customers AND get some return on my investment!
I dont think this is too much to ask.
I look forward to your response.
Best regards