Hi,
I just got my HexProg, Set up all went good, but I have problem to look pictures for Wiring.
When I click on Wiring it says Cannot connect to Server , This only happens for ECU , if I go to On bench programmer or keys , I can see pictures , just not able to see it in ECU .

Anyone has this problem ?

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Hi,
I just got my HexProg, Set up all went good, but I have problem to look pictures for Wiring.
When I click on Wiring it says Cannot connect to Server , This only happens for ECU , if I go to On bench programmer or keys , I can see pictures , just not able to see it in ECU .

Anyone has this problem ?

hello
really apologize for the trouble caused, this is because we are facing a server issue we will be correcting this error in couple of hours.

Server issue has been solved
you can access wiring now

Microtronik could actually prepare a pdf format file in case if there any issues with a server etc it also would be much easier to use. The same could be with thė list of supported cars and ėcus on hexprog. Offline version would always be useful.

Microtronik could actually prepare a pdf format file in case if there any issues with a server etc it also would be much easier to use. The same could be with thė list of supported cars and ėcus on hexprog. Offline version would always be useful.

sorry sir its not feasible to make wiring pdf for all supported ecu's there is more than 1000 ECU's. we really apologize for trouble caused server issue has been solved now.

Server issue has been solved
you can access wiring now

Thank you , Works good now , But yes PDF under our account when we sign in would be very good in case this happens again. Sometimes when you have job to do ,waiting is not a good option.
I have question.
In My Hexprog full kit , J Tag adapter missing, I also asked my friend that he got his few moths ago and same thing. Can you tell me why is this like that ?

On your website picture show Jtag adapter included .

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Server issue has been solved
you can access wiring now

Thank you , Works good now , But yes PDF under our account when we sign in would be very good in case this happens again. Sometimes when you have job to do ,waiting is not a good option.
I have question.
In My Hexprog full kit , J Tag adapter missing, I also asked my friend that he got his few moths ago and same thing. Can you tell me why is this like that ?

On your website picture show Jtag adapter included .

Hello
Jtag adapter was release only couple of months back that's why missing from your package. Please provide your serial number and for sales queries please contact our team via skype/Whatsapp/ Live chat.

Server issue has been solved
you can access wiring now

Thank you , Works good now , But yes PDF under our account when we sign in would be very good in case this happens again. Sometimes when you have job to do ,waiting is not a good option.
I have question.
In My Hexprog full kit , J Tag adapter missing, I also asked my friend that he got his few moths ago and same thing. Can you tell me why is this like that ?

On your website picture show Jtag adapter included .

Hello
Jtag adapter was release only couple of months back that's why missing from your package. Please provide your serial number and for sales queries please contact our team via skype/Whatsapp/ Live chat.

I actually got it from on of your distributors and already spoke to them and they will send it to me .

Thank you .

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